What recovery looks like here.
No invented testimonials. The honest version instead: how a rehabilitation plan is assessed, written down, measured and reviewed.
Most rehabilitation websites answer this question with testimonials. We do not have any yet — not because families have not recovered here, but because we publish a story only once that family has read it, approved it and signed a written consent, and none has reached that point. The standard we hold ourselves to is at the bottom of this page.
What we can show you instead is the machinery: how a plan is assessed, written down, measured and reviewed. It is broadly the same for a 62-year-old six weeks after a stroke and for a three-year-old who is not yet walking, and it is the honest version of what you would have gone to a story to find out.
It begins with an assessment, not a package
Nobody will quote you a price for a programme before a therapist has seen the patient. The first thing that happens is an assessment: movement, strength, balance, hand function, and communication and swallowing where they are relevant, read alongside whatever discharge summaries, scans and therapy notes you bring, and alongside your own account of what daily life currently looks like. You know things no assessment reveals.
If you are travelling to Gurgaon, that order can be reversed — send the reports first and a clinician will tell you whether coming here is worth the journey, before you make it.
What comes out of an assessment is a plan. Not a package, and not a number of weeks.
The goals are written down, and they are ordinary
Goals here are deliberately small, specific and domestic, because those are the only kind you can check:
- standing up from a chair without a hand to pull on
- walking to the gate and back
- managing the bathroom without a second person in the room
- holding a spoon steadily enough to finish a meal
- getting a shirt on unaided
- saying a grandchild’s name clearly enough to be understood
Goals like “improve mobility” or “build strength” cannot be honestly reviewed, because there is no moment at which anyone can say whether they happened. So we do not set them.
Session length is set by the plan rather than by a timetable — what a patient can usefully tolerate in the second week is not what they can tolerate in the sixth.
Review dates are set at the beginning, not when somebody asks
When the plan is written, its review dates are written with it. You will know at the outset when the next honest conversation is scheduled.
At each review the plan is continued, changed, or stopped. All three are real outcomes, and the third is one we will say out loud. If rehabilitation is not producing change, or the patient is not the right fit for what this centre does, we would rather tell you at the four-week review than take another three months of fees.
Progress is also rarely a straight line. Plateaus are common, they are usually not failure, and a family who has been told to expect them handles them very differently from a family who has not.
What we measure, and the number we will never publish
Progress is tracked against the written goals, in the same functional terms they were written in — what the patient can do, with how much help, how far, how many times.
You will not find a success rate anywhere on this website. It is worth being plain about why, because you will certainly find one on other centres’ sites. A recovery percentage requires a denominator: who was counted, who was excluded, what counted as success, over what period. Nobody who publishes those figures publishes the denominator. A number without one is not evidence, and putting one here would make everything else on this page worth less.
Who does the work
Rehabilitation at Neuranta is delivered by our physiotherapy team.
In India, occupational therapy and physiotherapy are separately registered professions. We do not currently employ a registered occupational therapist, and we would rather tell you that here than have you discover it after you arrive. In practice it means the therapists holding the walking, balance and strength goals are the same people working on the hand, arm and daily-living goals — one team carries the whole plan, and nothing is handed back and forth between services.
If care from a registered occupational therapist is specifically what you are looking for, say so when you call and we will tell you honestly whether we are the right place for you.
You can see who the team is, with their qualifications and registrations, on our team page.
What you will not be told here
- No timeline at the first phone call. “How long will it take?” is the first question every family asks, and the honest answer, before an assessment, is that we do not know yet. After an assessment you will get goals, a plan and a review date — which is a more useful thing than a guess.
- No promised outcome. Not walking, not speech, not independence. Outcomes and duration vary from person to person, and anyone telling you otherwise before meeting the patient is selling something.
- No before-and-after photographs. They are the most persuasive and least informative thing in this industry.
- No pressure to decide on the day. Take the plan home. Ask another centre the same questions.
What you can look at instead
Until there are stories, these are better than stories anyway, because you can check them yourself.
Come and see it. Mon–Sat, 8 AM–7 PM, Plot No. 440, Sector 39, Gurugram — an independent centre, not part of a hospital. You can walk the therapy floor before you commit to anything.
Send the reports before you travel. Outstation families start with a report review and a video consultation, so the decision to travel is made on a clinician’s read rather than on a website.
Ask us the four questions worth asking any rehabilitation centre — including this one:
- Which registered profession does each person treating my relative actually hold?
- What are the written goals, and on what date are they reviewed?
- Who stays with the patient overnight, and what is expected of my family? (Here: a family member or a hired attendant is expected to stay.)
- What would make you tell me this is not working?
A centre that answers all four straight away is telling you more than any testimonial could.
Why there are no patient stories on this page yet
No stories are published yet — and that is deliberate
We publish a story only when four conditions are met: the family has signed a written consent form, set out in our consent policy; the account is factually accurate; identifying details reflect what the family agreed to, including where the story may appear; and the story carries an honest note that results vary.
Families are working through their programmes now. When one of them has read their own story, approved it and signed for it, it will appear here — describing the condition and the functional starting point, the family’s goals, the approach taken, the milestones and the duration as they actually happened, the current functional status, and the family’s own words.
Until then this page stays free of stories rather than carrying invented or borrowed ones. We would rather publish a page with no testimonials on it than a page with somebody else’s.
If you are a current or former Neuranta family and would like to share your experience, please get in touch. Participation is entirely voluntary and can be withdrawn at any time under our consent policy.
Results vary from person to person. No story published here will imply a promised outcome.
Let us understand the present condition and help you identify the next appropriate step.
Share recent reports and a short description of the current condition. Our rehabilitation team will call you to discuss assessment and the options that may be suitable.
The information on this website is for general educational purposes and does not replace an individual clinical assessment. Rehabilitation suitability, programme duration and outcomes vary according to the patient’s condition, medical stability, goals and response to therapy. This page describes how rehabilitation is planned and reviewed at Neuranta; it does not describe any individual patient. In an emergency, contact a hospital immediately — Neuranta is a rehabilitation centre and not an emergency facility.